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This paper aims to examine the valuation precision of composite models in each of six key industries in South Africa. The objective is to ascertain whether equity-based composite multiples models produce more accurate equity valuations than optimal equity-based, single-factor multiples models.

This study applied principal component regression and various mathematical optimisation methods to test the valuation precision of equity-based composite multiples models vis-à-vis equity-based, single-factor multiples models.

The findings confirmed that equity-based composite multiples models consistently produced valuations that were substantially more accurate than those of single-factor multiples models for the period between 2001 and 2010. The research results indicated that composite models produced up to 67 per cent more accurate valuations than single-factor multiples models for the period between 2001 and 2010, which represents a substantial gain in valuation precision.

The evidence, therefore, suggests that equity-based composite modelling may offer substantial gains in valuation precision over single-factor multiples modelling.

In light of the fact that analysts’ reports typically contain various different multiples, it seems prudent to consider the inclusion of composite models as a more accurate alternative.

This study adds to the existing body of knowledge on the multiples-based approach to equity valuations by presenting composite modelling as a more accurate alternative to the conventional single-factor, multiples-based modelling approach.

The need for third‐party companies to provide computer maintenance is certain to become more widespread as end users become more knowledgeable and specific in their requirements. The strength of a third‐party maintenance company is its ability to take on responsibility for the whole installation, its contract flexibility, its pricing structures and its ability to service any make of computer. Points to look for in a reputable company are the availability of spare parts or interchangeable parts from other systems, back‐up facilities (i.e. back‐up machines) and the use of subcontracted service centres.

Gives an in depth view of the strategies pursued by the world’s leading chief executive officers in an attempt to provide guidance to new chief executives of today. Considers the marketing strategies employed, together with the organizational structures used and looks at the universal concepts that can be applied to any product. Uses anecdotal evidence to formulate a number of theories which can be used to compare your company with the best in the world. Presents initial survival strategies and then looks at ways companies can broaden their boundaries through manipulation and choice. Covers a huge variety of case studies and examples together with a substantial question and answer section.

This paper aims to provide an overview of South African perspectives on preventing, monitoring and combating hate victimisation, towards informing international understandings.

Using a general review approach, this paper provides a historical examination of measures proposed by the South African Government and civil society since 1994, to prevent, monitor and combat hate crime, hate speech and intentional unfair discrimination.

Regardless of a constitutional commitment to social inclusion, diversity and minority rights, significant progress remains lacking after almost three decades of related advocacy, lobbying and limited government intervention. Findings of the South African Hate Crimes Working Group (HCWG) longitudinal Monitoring Project emphasise the need for decisive legal responses to hate victimisation.

A Bill, recognising hate crime and hate speech as distinct criminal offences, has been in development for almost 15 years and will soon serve before Parliament. Enactment of this legislation will be ground-breaking in Africa.

This paper contributes to the field of hate studies by providing an overview of the journey towards current conceptual understandings of hate in (South) Africa. It sets the stage for evaluating the potential of the redesigned HCWG monitoring tool, which holds promise for early identification and intervention in hate hotspots and targeted sectors. This instrument can establish trends not only in South Africa but also across the African continent.

To reinforce, clarify, illuminate and sometimes counter the findings and discussion of Deon Nel et al.'s article found elsewhere in this issue (“Eleven years of scholarly research in the Journal of Services Marketing”), the Journal's Editor aims to provide his response in this paper.

Primarily, the Editor/author's comments follow the findings and discussion of the Nel et al.'s content analysis of 417 articles published in the Journal of Services Marketing (JSM) from 1998 through 2008. Realizing that some information about JSM is not publicly available (e.g. the number and content of manuscripts submitted for publication but not published), the Editor/author provides additional analysis and discussion beyond the immediate scope of the Nel et al. article.

The findings largely reinforce the findings and discussion of the Nel et al. study, but offer some additional insights and alternative explanations for the patterns of publication in JSM.

Along with the Nel team's article, this editorial assists prospective JSM contributors with data and discussion to enhance their likelihood of publication in the Journal. For business practitioners, the articles potentially provide guidance in the search for service‐related information of particular interest.

Periodically assessing where a journal has been and where it is provides some indication of the possible future direction of the publication and of the field it represents. Coupled with the Nel et al. article, this editorial attempts such an assessment.

The National Engineering Laboratory (NEL), based at East Kilbride, recently drew attention to the completion in 1988 of its first forty years in Scotland by producing an excellently written and illustrated 36‐page publication on the subject. An open day was held when visitors could better appreciate the present scope of NEL's research and development work and the dramatic headway made since the move from Teddington, Middlesex in 1948.

Presents a special issue, enlisting the help of the author’s students and colleagues, focusing on age, sex, colour and disability discrimination in America. Breaks the evidence down into manageable chunks, covering: age discrimination in the workplace; discrimination against African‐Americans; sex discrimination in the workplace; same sex sexual harassment; how to investigate and prove disability discrimination; sexual harassment in the military; when the main US job‐discrimination law applies to small companies; how to investigate and prove racial discrimination; developments concerning race discrimination in the workplace; developments concerning the Equal Pay Act; developments concerning discrimination against workers with HIV or AIDS; developments concerning discrimination based on refusal of family care leave; developments concerning discrimination against gay or lesbian employees; developments concerning discrimination based on colour; how to investigate and prove discrimination concerning based on colour; developments concerning the Equal Pay Act; using statistics in employment discrimination cases; race discrimination in the workplace; developments concerning gender discrimination in the workplace; discrimination in Japanese organizations in America; discrimination in the entertainment industry; discrimination in the utility industry; understanding and effectively managing national origin discrimination; how to investigate and prove hiring discrimination based on colour; and, finally, how to investigate sexual harassment in the workplace.

Fighting the drought. Based on this idea, for almost two centuries now the Brazilian State has elaborated policies and programmes intended to stimulate rural development in the semiarid region of the country. It is this idea which has nourished the illusion that immense infrastructures need to be built to capture, store and transport large volumes of water in order to supply production activities in the region. Associated with this proposal is the attempt to reproduce the same pattern of development adopted in other Brazilian biomes, the main characteristic of which is the use of monoculture practices on large properties managed according to entrepreneurial modes of production. However the rich social experience promoted by rural worker organizations in the region has challenged this model by proposing living with the semiarid (Convivência com o Semiárido) as the guiding principle for alternative trajectories of development. Inspired by the experience of territorial development under way in the Agreste da Borborema region of Paraíba state, the chapter shows that the evolution of these new paths of development depends on revitalizing and mobilizing locally available resources, such as ecological potentials, social mechanisms for organizing labour and for producing and sharing knowledge, local forms of connecting food production to consumption and so on. The text concludes by emphasizing the need to design and implant institutional frameworks that enable a more balanced distribution of power between the State and civil society organizations, thereby allowing the latter to assume a more substantial role in identifying and managing endogenous resources that underpin self-centred development strategies.

The National Engineering Laboratory is one of the larger stations of the British Government's Department of Scientific and Industrial Research. Current programmes include theoretical and experimental studies of non‐Newtonian lubricants, the development of new methods of measuring the compressibility of hydraulic fluids, research into the behaviour of oils under hydrostatic tension, and investigations of various aspects of the phenomenon of aeration in hydraulic fluids. The Laboratory's facilities for carrying out sponsored research and testing in this field are briefly described.

Presents over sixty abstracts summarising the 1999 Employment Research Unit annual conference held at the University of Cardiff. Explores the multiple impacts of globalization on work and employment in contemporary organizations. Covers the human resource management implications of organizational responses to globalization. Examines the theoretical, methodological, empirical and comparative issues pertaining to competitiveness and the management of human resources, the impact of organisational strategies and international production on the workplace, the organization of labour markets, human resource development, cultural change in organisations, trade union responses, and trans‐national corporations. Cites many case studies showing how globalization has brought a lot of opportunities together with much change both to the employee and the employer. Considers the threats to existing cultures, structures and systems.